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Create and Manage Announcements

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Email notifications for announcements are a Pro plan feature — Upgrade to Pro to send announcements via email.

Let your customers know about pre-orders, new stock, events, and menu updates with announcements that show up as banners on your website and (on Pro) as emails to your subscribers.

Overview

Announcements are a great way to get the word out when you have something exciting to share — whether you're opening pre-orders for this weekend's bake, announcing fresh stock at your farmstand, or promoting an upcoming market appearance. You can display a banner right on your website, and if you're on the Pro plan, send an email blast to your subscribers too.

Steps

1. Go to the Announcements page

Direct link: Open this page

From your admin sidebar, click Marketing, then Announcements.

Announcements page with active announcement

You'll see four tabs to organize your announcements:

  • Active — announcements currently live on your site
  • Scheduled — announcements set to go live at a future date
  • Drafts — announcements you've started but haven't published yet
  • Past — announcements that have ended

2. Start a new announcement

Click the + New Announcement button in the top right corner. This opens a 5-step wizard that walks you through everything.

3. Choose your announcement type (Step 1)

Pick the type that best fits what you're announcing:

  • Pre-Orders — Let customers pre-order items before a bake day
  • Stock Refresh — Announce new stock availability at a farmstand or pickup location
  • Event — Promote an upcoming market, fair, or event appearance
  • Menu Update — Announce menu changes, new items, or seasonal offerings

Choose announcement type

The type you choose helps Batch52 auto-generate a headline and message for you (you can always customize it later).

4. Set the timing (Step 2)

Fill in when your announcement should go live and when it ends:

  • Internal Title — Auto-generated for your reference (customers won't see this)
  • Announcement Date & Time — When your banner goes live and emails get sent
  • Pickup/Delivery Date — When customers can pick up or receive their orders. Your announcement stops showing after this date.
  • Order Cutoff (optional) — When you want to stop accepting orders

Set announcement timing

5. Add your details (Step 3)

Customize what your announcement says:

  • Link To — Where the button on your banner/email should go. Choose from quick links (Homepage, All Products) or enter a custom URL.
  • Button Text — The text on your call-to-action button (default is "Order Now")
  • Headline — A short, attention-grabbing headline. Batch52 fills this in based on your type (e.g., "Pre-Orders Now Open!"), but you can change it.
  • Message Body — The main text of your announcement. This is auto-generated with your dates included, and you can edit it with bold, italic, underline, and links.

Announcement details

You don't need to type out your dates in the message — they're added automatically.

6. Choose your channels (Step 4)

Decide how you want to reach your customers:

  • Website Banner — Toggle this on to display a banner at the top of your public site. You'll see a preview of how it looks.
  • Email (Pro) — Toggle this on to send an email to your subscribers. You'll see how many subscribers will receive it, plus a preview of the email.

Channels with previews enabled

If you have Email enabled, you can click Send Test to Me to send a test email to yourself before going live — a great way to double-check everything looks right.

7. Review and publish (Step 5)

The final step shows a summary of everything — your type, dates, headline, message, link, and channels. Review it all, then choose:

  • Save Draft — Save it for later without publishing
  • Schedule It — If your announcement date is in the future, this schedules it to go live automatically
  • Activate Now — If the date is now or in the past, this publishes immediately

Review your announcement

If you choose to activate immediately, you'll see a confirmation dialog letting you know the banner will go live and emails will be sent right away.

Activation confirmation

8. Your announcement is live!

After activating, you'll see a success page confirming everything is good to go:

  • Your website banner is live on your site
  • Your email has been sent to your subscribers

Announcement activated successfully

What your customers see

Website banner

A banner appears at the very top of your public site with your headline and a button linking to your products (or wherever you pointed it). Customers can expand or collapse the banner.

Banner on your public site

Announcement email

Subscribers receive a styled email with your announcement type badge, headline, message, and a call-to-action button. The email includes your business name and an unsubscribe link at the bottom.

Announcement email in inbox

Managing active announcements

Back on the Announcements page, your active announcement card shows:

  • Type badge and status (e.g., "Showing on site")
  • Date range with a countdown (e.g., "13 hours left")
  • Reach section — shows which channels are active, when emails were sent, and delivery stats
  • Manage Socials — create shareable links for Facebook, Instagram, Nextdoor, and more with click tracking

Active announcement card

Use the three-dot menu on the announcement card to edit or manage your announcement.

Tips

  • Start with the auto-generated content and tweak it — Batch52 writes a solid first draft based on your announcement type and dates
  • Always send yourself a test email before going live to make sure everything looks right
  • Schedule announcements in advance so you don't have to remember to publish on bake day morning
  • Your banner automatically disappears after the pickup/delivery date, so you don't need to take it down manually
  • Use the Manage Socials button to create shareable links you can post on your social media for extra reach