Customer Experience
Guides for understanding what your customers see when they visit your shop.
Browsing Your Site
A walkthrough of what your customers see when they visit your Batch52 site — from the homepage to product pages and the shopping cart.
Placing an Order
A step-by-step walkthrough of what your customers experience when they place an order through your Batch52 site.
Tracking Order Status
How your customers can check the status of their order at any time using their personal order tracking page.
Using the Contact Form
How your customers can reach out to you directly through the contact form on your site.
Submitting a Product Inquiry
How your customers can use the "Contact for Info" button to ask about custom orders, pricing, or special requests for specific products.
Unsubscribing from Emails
How your customers can opt out of announcement and marketing emails using the unsubscribe link.